OUR PROGRAMS

We are here to guide you every step of the way.

Looking For Free Samples?

We offer free samples to brand new customers who place your first order ever using the buttons below! Here's how it works.

- Once you place your first order ever with 1stPhorm using the link below, fill out the Google Doc linked below. If you qualify a coupon code will be sent to you via email. Make sure you fill out the Google Doc with accurate information to help speed up the process. That allows us to do a little digging and possibly send in additional paperwork to get you qualified.

** Please note that free samples are for brand new customers ONLY. If you have downloaded the 1stPhorm app, had a different advisor or previously placed an order in the past, you may not be eligible for the Free Samples from Tier 1 Fitness & Nutrition.

Monthly Giveaways!

Each Month we give away over $1000 just for placing an order from our link! Once you place your order, fill out the Monthly Giveaway Google Doc below. We will draw random names to win a $50 gift card each month. Gift card are delivered via email so be sure to include all information requested.
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NEWSLETTER

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REFUNDS & RETURNS

**Tier 1 Fitness & Nutrition Fulfillment Policy:**

Thank you for choosing Tier 1 Fitness & Nutrition for your health and wellness needs. We strive to provide high-quality products and exceptional service to our valued customers. Please review our fulfillment policy below:

1. **Returns and Exchanges:**
- We accept returns and exchanges within 10 days of receipt of your order.
- To initiate a return or exchange, please contact us at info@tier1fitnessandnutrition.com with your order number and reason for return or exchange.
- Returned items must be in their original condition, unused, and in the original packaging.
- Customers are responsible for return shipping costs unless the return is due to a mistake on our part or a defective product.

2. **Refunds:**
- Refunds will be issued once the returned items are received and inspected.
- Refunds will be processed back to the original payment method used for the purchase.
- Please allow 5-7 business days for the refund to appear in your account.

3. **Exchanges:**
- If you wish to exchange an item for a different size, color, or product, please indicate your preference when contacting us for the exchange.
- Exchanges are subject to product availability. If the desired item is not available, a refund will be issued for the returned item.

4. **Damaged or Defective Items:**
- If you receive a damaged or defective item, please contact us immediately at info@tier1fitnessandnutrition.com with photos of the damage or defect.
- We will provide instructions for returning the item and will either send a replacement or issue a refund, depending on your preference and product availability.

5. **Non-Returnable Items:**
- Some items may not be eligible for return or exchange due to hygiene or safety reasons. These items include but are not limited to opened supplements, perishable goods, and customized products.

6. **Contact Us:**
- If you have any questions or concerns regarding our fulfillment policy, please don't hesitate to contact us at info@tier1fitnessandnutrition.com. We are here to assist you.

By placing an order with Tier 1 Fitness & Nutrition, you agree to abide by the terms and conditions outlined in this fulfillment policy. Thank you for your understanding and cooperation. All personal information will be kept private and will not be sold to third parties.